A new way to get more
movies, instantly - anytime! Movies
you watch instantly are included in your
current Netflix membership - no additional
costs. Chose from over 10,000 movie
downloads on demand - on your PC or on your
TV!
Netflix Instant Download FAQ
Will I still get DVDs?
Yes. All Netflix plans that feature unlimited instant watching include both DVDs and instant
watching. Your monthly plan will continue to include as many DVDs as before.
How will my plan change?
Your plan doesn't change. The
monthly price stays the same and you get the same number of DVDs as before.
Watching movies and TV episodes on your TV via a Netflix ready device is
included in plans with unlimited instant
watching at no additional cost.
What does this cost?
Everything you watch comes included in your
existing Netflix plan at no extra charge. Like Netflix DVD delivery, with
instant movies and TV episodes streamed to your TV via your device there are no
late fees, no per-view fees, and no return or expiration dates. The price of
each Netflix ready device varies and is set by the manufacturer. It's a one-time
purchase. Once you buy the device, it's yours to keep.
How many choices are available to
download?
There are over 10,000 instant watching choices, but very few are new
releases. So instant watching is a great supplement to Netflix's DVD catalog of
100,000 titles, but it is not a replacement. You will want to use both. Instant
movies and TV episodes give you maximum spontaneity and DVDs give you maximum
choice.
Why aren't all the movies and TV episodes I can get on DVD
available to stream to my TV?
While movie studios and television networks have
great flexibility in what they offer on DVD, there are many limits to what they
can provide for instant watching due to long standing contractual obligations.
Netflix's library of instant watching choices is growing every month, but there will
be much greater selection available on DVD for a long time to come.
How do choices for Netflix ready devices differ from instant watching on the
PC?
They don't differ at all. Any of the choices available to watch instantly on
the PC can be streamed to the TV via a Netflix ready device. Are there limits on
how much I can watch?
Are there limits on how much I can watch?
No, not with a
Netflix plan that includes unlimited instant watching. You can watch as many
instant movies and TV episodes as you want, as often and as many times as you
want. You're in control of how and when you watch. Do these movies and TV
episodes have subtitles or closed captions?
Do these movies and TV episodes have
subtitles or closed captions?
Foreign-language titles always display subtitles
in English. English language titles do not have subtitle options. None of the
movies and TV episodes that you can watch instantly offer closed captioning. Are
there commercials?
Are there commercials?
No. There are no commercials in any of
the movies or TV episodes that are streamed to the TV via a Netflix ready
device. Is HD content available?
Is HD content available?
Not at this time. We
will be working to make movies and television episodes available in high
definition in the future. Important conditions What conditions do I need to be
aware of?
What conditions do I need to be aware of?
You need to be a Netflix member and pay Netflix's monthly subscription for a plan
that includes unlimited instant watching. The plan that you already have, 4
at-a-time (Unlimited), includes unlimited instant watching. Selection of titles
that can be watched instantly is limited. Not all titles available on DVD are
available to watch on a Netflix ready device. A Netflix ready device can only be
used within the 50 US States and the District of Columbia. Movies and TV
episodes cannot be watched instantly in any other location. With your current
Netflix plan, you can watch up to 4 instant movies or TV episodes simultaneously
on any combination of Netflix ready devices and PCs. Members with a Netflix plan
that includes unlimited instant watching may associate up to 4 unique devices
with an account during a twelve month period. Netflix Ready Devices are
manufactured and sold by entities other than Netflix. As such, we do not take
responsibility or otherwise warrant the performance of these devices, including
the continuing compatibility of the device with Netflix's watch instantly
functionality. By using the Netflix service, you agree to look solely to the entity that
manufactured and or sold you the device for any issues related to the device and
its compatibility with the Netflix service. Any issues related to Netflix's watch
instantly functionality, including any system requirements, are covered and
limited by Netflix's Terms of Use.
Do I need to meet specific requirements to
use a Netflix ready device?
Yes An active Netflix plan that includes unlimited instant
watching The plan that you already have, 4 at-a-time (Unlimited), includes
unlimited instant watching as well as unlimited DVDs. If you buy a Netflix ready
device, you won't have to change your monthly plan or pay more for your plan to
use it. A broadband Internet connection You need a fast Internet connection with
a speed of at least 1.5 Mbps (such as a mid-level DSL connection). 3 Mbps is
recommended for best performance and quality. Network access at your TV All
devices include a built-in jack to which you can connect an Ethernet networking
cable. Some also have built in Wi-Fi wireless networking. Refer to the details
of each device for the networking options it offers.
How do I connect
the device to my TV and to the Internet?
Connections vary by product. See the
manufacturer's product details and set up instructions to find out how to
connect your device.
How do I
choose movies and TV episodes to watch?
Use the Netflix website to make a list
of instant movies and TV episodes that you are interested in. This list is
called the instant Queue. It's as easy to use as adding DVDs to the Queue that
you are already familiar with. You can change and update your instant Queue at
any time. When you add a title to your instant Queue, it immediately becomes
available to play on your TV via your device. By keeping a full list, you will
have a wide variety of choices ready to play immediately on the device.
Can I use a Mac to create and change my instant Queue?
Yes, you can use a Mac or a PC to change and
update your Instant Queue on the Netflix website.
Does my computer have to be on all the time?
No, once you have put
movies in your instant Queue, your computer doesn't have to be connected to the
Internet or even turned on for your Netflix ready device to work. Netflix
instantly streams movies and TV episodes straight to your device, over the
Internet. They never have to pass through or get stored on your computer.
Do movies get stored on the device?
No. When
you choose a movie or TV show to play, it streams over the Internet from Netflix
servers to your TV, via the device. It starts in as little as 30 seconds. It
doesn't get stored on your device and never even passes through your computer.
You never have to worry about managing files on the device or synching with your
computer.
How fast does a movie start
playing?
Your choice will start playing on your TV in as little as 30 seconds.
The faster your Internet connection, the faster it will start. To start a movie,
use your device's remote control and choose from any of the titles that you see
on your instant Queue on the TV. C
Can I
pause, fast forward or rewind?
Yes. Use your remote to Pause, Rewind, and Fast
Forward anything you are watching. If you don't finish watching today, you can
pick up where you left off tomorrow...or whenever you want.
How easily can you change what you're watching?
If
you change your mind and want to watch something different, you can. Everything
on your instant Queue is available to play immediately on your TV via your
Netflix ready device, letting you choose spontaneously to fit the mood of the
moment.
What is the picture quality?
Your Netflix
ready device automatically analyzes the speed of your Internet connection
whenever you start a movie or TV show and chooses the optimal image quality for
your connection. For fast connections (3 Mbps or more), picture quality is
comparable to DVD quality.
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