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New Plan

Netflix says it may split its streaming subscription options into three separate tiers in the future, but is in no rush to do so. The company says it isn’t sure what the new plan options would look like, but Netflix is currently testing several options in the wild, including 1- and 3-stream per account options, as well as exclusively SD or HD streaming choices.

The tier announcement came from Netflix CEO Reed Hastings in his annual letter to shareholders (PDF) released on Wednesday—a letter where he also admonished America’s ISPs to play nice after a U.S. appeals court shot down the FCC’s net neutrality rules earlier in January.

The two tiers
Netflix introduced a $12 per month family-friendly subscription tier for streaming last April, augmenting its existing $8 per month standard service. The more expensive option better serves households with multiple devices by allowing four streams on as many separate devices at once. The standard plan allows two simultaneous streams.

 

This was the old set of plans....

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What is the selection like?
Netfix has a wide selection of movies — everything from classics to new releases. As a member, you'll be able to choose from any of our 100,000 titles — five times the selection of a typical video store. Netflix's web site is available 24 hours a day and makes finding great movies easy. We offer a powerful search engine, dozens of genres and hundreds of subgenres to browse through. We also offer movie recommendations based on how you rate movies, member reviews, critic reviews, top rented lists and special collections to help you find movies you'll love.

How does the free shipping work?
Select your movies at sign-up and they should arrive in your mailbox in about one business day via U.S. mail. When you finish watching a movie, simply put it in its pre-paid envelope and mail it back to us. After we receive it, we'll send your next available movie. Shipping is always free both ways — no hidden charges.

How fast will I get my DVDs?
Our 42 shipping centers across the United States allow us to provide nearly 90% of our members with delivery of their DVDs within about one business day following shipment.

How long is the free trial?
Your free trial will last for 2 weeks.

How many DVDs can I rent during my Free Trial?
The number of DVDs you rent depends on a number of factors, including how quickly you watch and return each of your DVDs and which plan you have selected. On our most popular plan, the 3-at-a-time plan, you can rent unlimited DVDs and exchange DVDs you've watched for new ones as often as you like. When your trial begins, we send you three movies of your choice. You can exchange DVDs for new DVDs as often as you like. The number of DVDs you rent depends on a number of factors, including how quickly you watch and return each of your DVDs.

Can I cancel any time?
Absolutely. You can easily cancel your membership anytime, online, 24 hours a day. There are no cancellation fees. To avoid being charged after your trial, simply cancel your account before the trial ends.

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